Terms of Service

Updated: 2026/03/23

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1. Introduction

By accessing or using the services, including this website (dreamgen.com) and associated apps (collectively, "the Service", "the Services"), you are entering into a legally binding contract governed by these Terms of Service ("the Terms"). Your agreement to these Terms is required to access or use the Service.

The Service is provided by company name[1]. If you have any questions, contact us at terms@dreamgen.com.

1.1 Definitions

For the purposes of these Terms, the following definitions apply. Defined terms are capitalized throughout this document.

  • "Content" means any text, images, data, scenarios, character definitions, chats, stories, or other material created, uploaded, submitted, generated, or otherwise made available on or through the Service, encompassing User Content and Platform Content.

  • "User Input" means any Content that you provide, submit, or transmit to the Service, including but not limited to prompts, messages, scenario definitions, character descriptions, and configuration settings.

  • "AI Output" means any Content that you create through your use of the Service's artificial intelligence models in response to or derived from User Input, including but not limited to generated text, dialogue, narrative, story elements, images, video, and audio.

  • "User Content" means, collectively, your User Input, any AI Output generated through your use of the Service, and any other Content you upload, create, modify or store on the Service.

  • "Platform Content" means Content provided by the Service, including but not limited to pre-made scenarios, characters, user interface elements and documentation. Platform Content does not include AI Output.

  • "Generate" (and its variations "generates," "generated," "generating") means to produce, create, modify, or otherwise bring into existence any Content, whether through direct input, AI assistance, modification of existing Content, or any other means available through the Service.

1.2 Privacy Policy

Our Privacy Policy, describes how we collect, use, and share information about you. By using the Service you acknowledge that you have read and understood the Privacy Policy. The Privacy Policy is incorporated into and forms part of these Terms.

2. Eligibility

To use the Service, you must be at least 18 years old and of the age of majority in your jurisdiction. By using the Service, you represent and warrant that you meet this age requirement. If you do not, you are prohibited from accessing or using the Service.

3. Account Registration and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must promptly notify us at support@dreamgen.com if you become aware of any unauthorized access to or use of your account. The Service is not liable for any losses arising from unauthorized use of your account.

You may not share, sell, transfer, or otherwise provide access to your account to any third party.

4. Content Responsibility and Acceptable Use

4.1 Your Responsibility

You are solely responsible for all User Content Generated through your use of the Service.

You acknowledge that AI Output may be inaccurate, incomplete, or non-unique, and you assume full responsibility for any use or distribution of such Content.

4.2 Prohibited Content

You agree not to use the Service to Generate any Content that:

  • Is or could reasonably be considered illegal in the United States, the countries of the European Free Trade Association, or in your own jurisdiction;
  • Depicts, describes, or promotes sexual content involving minors, including fictional minors;

4.3 Nature of Content

Content made available through the Service, including AI Output, Platform Content, and Content made available by other users, is intended to be fictional. You agree not to claim, imply, or otherwise communicate that:

  • The Service endorses, sponsors, or is in any way associated with User Content;
  • Any Content made available through the Service constitutes advice of any kind (legal, medical, financial, or otherwise).

4.4 Content Moderation

We reserve the right, but are not obligated, to review, monitor, or remove any User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable. We may employ automated and manual systems to enforce these Terms.

5. Intellectual Property

5.1 Ownership of User Content

The Service does not claim ownership or copyright over any User Content you Generate using the Service.

You are free to use and distribute your User Content within the bounds of applicable intellectual property laws.

The Service makes no representation that User Content (particularly AI Output) is copyrightable under applicable law.

5.2 License to the Service

You grant the Service an unrestricted, worldwide, transferable, sublicensable, royalty-free license to use, reproduce, modify, display, and distribute your User Content for the purposes of operating, providing and improving the Service.

5.3 License to You

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use Platform Content solely for your personal, non-commercial use in connection with the Service. All rights, title, and interest in and to Platform Content, including all associated intellectual property rights, remain with us or our licensors. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any Platform Content outside the Service without our prior written consent.

6. Subscription and Payment

6.1 Billing

Subscription fees are billed in advance on a recurring basis according to the plan you select. You authorize us to charge your chosen payment method for all applicable fees.

6.2 Refunds

All purchases are final and non-refundable, except:

  • As required by applicable consumer protection laws;
  • At the sole discretion of the Service.

You are responsible for managing your subscription via the account management page or by contacting us at support@dreamgen.com.

6.3 Price Changes

We reserve the right to modify subscription pricing. Price changes will take effect at the start of your next billing cycle following reasonable notice of the change.

7. Service Availability

We make no guarantees regarding the continuous availability of the Service or any specific AI models. The Service or individual models may become temporarily or permanently unavailable due to system maintenance, updates, technical issues, third-party provider changes, or other factors beyond our control. In such cases, we are not obligated to provide refunds, though we may do so at our discretion.

Models provided on an experimental basis are especially likely to experience disruptions, degraded performance, changes, or discontinuation without prior notice.

8. Account Suspension and Termination

8.1 Termination by Us

We reserve the right to suspend or terminate your account or access to the Service at any time, with or without cause and with or without notice.

8.2 Termination by You

You may request the termination of your account at any time via the account management page or by contacting us at support@dreamgen.com. Termination does not entitle you to a refund of any prepaid fees except as required by applicable law.

8.3 Effect of Termination

Upon completing your termination request, your right to use the Service ceases immediately. We will remove your data from active systems within a reasonable period following termination, subject to the retention practices and limitations described in our Privacy Policy, including where certain data may be retained for legal, accounting, safety, backup, or model improvement purposes.

We recommend that you export any data you wish to retain prior to requesting termination.

9. Warranties and Representations

By using the Service, you warrant that you have the legal right to do so, that you will use the Service for lawful purposes only, and that you will comply with these Terms, as well as all applicable laws and regulations.

10. Liability Disclaimer

The Service is provided "as is," without guarantees, representations, or warranties of any kind, either express or implied, other than those specifically stated in these terms. The Service assumes no liability for any losses or damages arising either directly or indirectly from your use or inability to use the Service, irrespective of the cause or reason for the disruption. This includes, but is not limited to, any potential loss of income, data, or other intangible losses, even if the Service has been notified of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Service and its officers, directors, employees, and agents from any claims or disputes that arise out of your negligence or violation of these Terms.

12. Changes to Terms of Service

We reserve the right to modify or update these Terms at any time, with the 'effective' date located at the top of this page. It is your responsibility to periodically check this page for any revisions. Your continued use of the Service after any changes have been posted signifies your agreement to the updated Terms.

13. Governing Law

These Terms and any dispute arising out of or in connection with them or the Service shall be governed by and construed in accordance with the substantive laws of Switzerland, without regard to its conflict-of-law principles. The applicability of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal proceedings, you agree to first contact us at terms@dreamgen.com and attempt to resolve any dispute informally for a period of at least thirty (30) days. Most disputes can be resolved without further action.

14.2 Arbitration

If a dispute is not resolved informally, you and we agree that it shall be finally resolved by binding arbitration administered under the Swiss Rules of International Arbitration of the Swiss Arbitration Centre, as in force at the time the Notice of Arbitration is submitted. The seat of arbitration shall be Zurich, Switzerland. The arbitration shall be conducted by a single arbitrator. The language of the arbitration shall be English.

The arbitrator shall have the authority to award the same remedies that would be available in a court of competent jurisdiction, provided that the arbitrator's authority is limited to disputes between you and us individually. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

You and we agree that any dispute resolution proceedings will be conducted solely on an individual basis and not as a class, consolidated, or representative action. You expressly waive any right to participate in a class action lawsuit or class-wide arbitration against us. If a court or arbitrator determines that this class action waiver is unenforceable as to a particular claim or request for relief, then that claim or request for relief shall be severed and proceed in a court of competent jurisdiction rather than in arbitration.

14.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidentiality obligations.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the Privacy Policy and any other policies or agreements expressly incorporated by reference, constitute the entire agreement between you and us regarding the Service, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the Service.

15.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving its original intent. If such modification is not possible, the provision shall be severed. The invalidity, illegality, or unenforceability of any individual provision shall not affect the validity or enforceability of the remaining provisions.

15.3 No Waiver

Our failure or delay in exercising or enforcing any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any right or provision will only be effective if made in writing and signed by an authorized representative of the Service. No single or partial exercise of any right or remedy shall preclude any other or further exercise of that or any other right or remedy.

15.4 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms, in whole or in part, without our prior written consent. Any attempted assignment in violation of this section shall be null and void.

We may freely assign, transfer, or delegate our rights and obligations under these Terms, in whole or in part, at any time without notice or your consent, including but not limited to in connection with a merger, acquisition, corporate restructuring, or sale of all or substantially all of our assets. Upon any such assignment, the assignee shall assume all of our rights and obligations under these Terms, and we shall be released from any further obligations.

[1] company details